Best Buy to open 4 new outlet stores, add new product categories

Outlet Blog

Four new Best Buy outlet stores will be opened this summer and autumn in select cities across the United States. They will offer clearance and open-box items at reduced prices.

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We have talked about our plans to double the number of outlets over the next year, and we’re excited to share that new stores will open in Chicago, Houston, Phoenix and Manassas, Virginia. We currently have 16 outlet shops in cities that range from Moreno Valley (California) to Kennesaw, Georgia to Brockton (Massachusetts).

Our new Chicago, Phoenix and Manassas outlets will be remodels of existing Best Buy stores, and our current Houston outlet will move to a new location that’s three times bigger.

Our outlet locations are gaining popularity because of the expertise of our experts and the wide range of clearance and open-box products at a reduced price. Even better, all Best Buy Totaltech™ membership benefits still apply, including free delivery and standard installation.

Here’s what customers can expect from our new outlet experience:  

Expanded product selection Services

Outlet stores have always had a wide selection of larger, more expensive products such as televisions and major appliances. Every outlet will now have a wider selection of products, including tablets, laptops, gaming products, and mobile phones. All the brands that customers love, but at a lower price. 

Every outlet will have a Geek Squad where you can get tech support.

It is easier than ever for you to find and obtain the latest technology

Outlet stores also offer new ways to shop and get the latest tech.

  • Shop Outlet Stores Online at now allows you to see the products in your local outlet store and make a purchase. You can then pick it up in store or curbside. For all new outlet locations — like Chicago, Phoenix, Manassas and Houston — any Best Buy customer can have small products, such as laptops and tablets, shipped directly from the store to their home.
  • You can pick up any purchase at a local outlet. You can order any product on, and have it shipped to you local outlet store. So, if you order a pair of new headphones on and it’s more convenient to pick them up at your local outlet than another Best Buy store, we have you covered. 
  • Outlets now offer same day deliveryAll outlet stores now offer sameday delivery through third party delivery partners, Dolly and Bungii.

Reducing electronic waste 

Our outlet stores are one of the ways we’re working to positively impact our environment — and help our customers do the same. Customers can help reduce waste by shopping at our outlet shops, which gives technology a longer, healthier life. That’s one of the steps of a circular economy, in which products are kept in use for as long as possible through repair, trade-ins and recycling.

Visit for more information on Best Buy Outlet stores and to see if there’s a location near you.

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